• Orders placed after Friday 2PM won't be processed or shipped until the next business day — View Policy →

5STARCYCLES SUPPORT

Start a Return or Exchange

Answer a few quick questions and we'll get your return or exchange moving. You'll get an RMA number at the end to track its status.

Step 1: Your Info

Please fill in your order number, name, and a valid email.

Step 2: What are you returning?

Please tell us what item and select a reason.

Step 3: Refund or Exchange?

💰
Refund
Send it back for a refund to your original payment method.
🔁
Exchange
Swap it for a different size, color, or item.
Please choose refund or exchange.

Step 4: Anything else?

Step 5: Review & Submit

✅

Request Submitted!

Save this RMA number — you'll need it along with your email to track your return.

We'll also review your request and follow up by email.

Track My Return

5STARCYCLES SUPPORT

Customer Service

Need help with an order, tire availability, shipping, returns, or service questions? Start here and we’ll help get you taken care of.

☎

CALL THE SHOP

Need help with tire availability, installation, fitment, shipping, or your order? Give us a call during shop hours.

MONDAY - FRIDAY 9AM - 6PM
SATURDAY 9AM - 4PM
SUNDAY CLOSED
972-485-5002
✉

SEND AN EMAIL

Reach out anytime for order support, tire questions, shipping updates, or general customer service assistance.

EMAIL US

5STARCYCLES SUPPORT

Need Some Help?

Quick access to shipping, returns, sizing information, policies, and customer support.

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Return Policy
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  • WHY CHOOSE US?

    WHY CHOOSE US?

  • FREQUENTLY ASKED QUESTIONS

    FREQUENTLY ASKED QUESTIONS

  • UNDERSTANDING TIRES

    UNDERSTANDING TIRES

★★★★★

Best Service In The Area

"Came in for a tire change and Margie was very welcoming and greeting. They have really good deals and their service is the best in the area."

Usiel G. Google Review

★★★★★

Amazing Work, Affordable Pricing

"Amazing work and affordable pricing!! I recommend to anyone looking for tires on sports bikes or Harleys."

Dennis A. Google Review

★★★★★

Really Good Prices And Service

"Really good prices and good customer service. They got my inspection and both front and back tires plus chain maintenance done in less than an hour."

Ali A. Google Review

★★★★★

They Care About Rider Safety

"Tony and Mark are great guys, they helped me out in a very desperate time. They care about the safety of the riders and the quality of the work."

Devin B. Google Review

★★★★★

Best Pricing I Found

"The best pricing I found for the rear tire I needed, with a full out-the-door cost told to me before I even came in, and good service while I was there."

Drew P. Google Review

★★★★★

5 Stars In My Opinion

"Great customer service — Chris in particular helped a bunch with recommending gear and parts for my bike. 5 stars in my opinion."

GB Taylorr S. Google Review

GOOGLE TRUSTED 4.5 Star Rating · 488 Reviews
20+ YEARS Trusted By Local Riders
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