5StarCycles operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience.

5StarCycles is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot reasonably identify you.

• Contact details: name, address, billing address, shipping address, phone number, and email address.
• Financial information: credit card, debit card, financial account numbers, payment card information, transaction details, payment confirmation, and other payment details.
• Account information: username, password, security questions, preferences, and settings.
• Transaction information: items you view, place in your cart, add to your wishlist, purchase, return, exchange, cancel, and past transactions.
• Communications: information you include when contacting us, such as customer support inquiries.
• Device information: device, browser, network connection, IP address, and unique identifiers.
• Usage information: how and when you interact with or navigate the Services.

We may collect personal information from the following sources:

• Directly from you when you create an account, visit or use the Services, communicate with us, or provide personal information.
• Automatically through the Services, including from your device and through cookies or similar technologies.
• From service providers that help us provide technology, operations, and business services.
• From partners or other third parties.

Depending on how you interact with us, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide the Services, process payments, fulfill orders, remember preferences, send account notifications, process purchases, returns and exchanges, manage your account, arrange shipping, enable reviews, and create a customized shopping experience.

Marketing and Advertising. We use personal information for marketing and promotional purposes, including email, text message, postal mail, and online advertising for products or services.

Security and Fraud Prevention. We use personal information to authenticate accounts, provide secure payment and shopping experiences, detect fraud, investigate unsafe or malicious activity, protect public safety, and secure our services.

Communicating with You. We use your personal information to provide customer support, respond to your requests, and maintain our business relationship with you.

Legal Reasons. We use personal information to comply with applicable law, respond to valid legal process, participate in litigation or legal proceedings, and enforce or investigate possible violations of our terms or policies.

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

• With Shopify, vendors, and service providers who perform services on our behalf, such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
• With business and marketing partners to provide marketing services and advertise to you.
• When you direct, request, or consent to our disclosure of information to third parties, such as for shipping products or using social media widgets or login integrations.
• With affiliates or within our corporate group.
• In connection with a business transaction, such as a merger or bankruptcy, or to comply with legal obligations, enforce our terms, and protect our rights or the rights of others.

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

Shopify may also use personal information collected from your interactions with our store, other merchants, and Shopify to provide enhanced features. In these circumstances, Shopify is responsible for processing your personal information and responding to certain privacy rights requests.

To learn more, you can visit Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party sites.

Information you share on public or semi-public platforms may be viewable by others without limitation as to its use by us or third parties.

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age.

No security measures are perfect or impenetrable, and we cannot guarantee perfect security. Information sent to us may not be secure while in transit.

We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

• Right to Access / Know: You may request access to personal information we hold about you.
• Right to Delete: You may request that we delete personal information we maintain about you.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right of Portability: You may request a copy of personal information we hold and request that we transfer it to a third party, in certain circumstances.
• Right to Opt Out of Sale or Sharing for Targeted Advertising: Depending on where you reside, you may opt out of the sale or sharing of personal information or targeted advertising uses.
• Managing Communication Preferences: You may opt out of promotional emails using the unsubscribe option displayed in our emails.

If you opt out of promotional emails, we may still send non-promotional emails about your account or orders.

You may exercise your rights where indicated on the Services or by contacting us using the contact details below.

If you have complaints about how we process your personal information, please contact us using the contact details provided below.

Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

We may transfer, store, and process your personal information outside the country where you live.

If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the destination country provides an adequate level of protection.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice as required by applicable law.

If you have questions about our privacy practices, this Privacy Policy, or would like to exercise rights available to you, please contact us:

5StarCycles
232 East Buckingham Road
Garland, TX 75040
Email: fivestarparts1@gmail.com