Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at fivestarparts1@gmail.com with your order number and reason for return. Items sent back to us without first requesting a return will not be accepted.

If your return is approved, we'll email you an RMA number along with the return shipping address to use. Please do not ship anything back until you've received this information. Return shipping is paid by you.

You can always contact us for any return questions at fivestarparts1@gmail.com.

Restocking Fee

A 25% restocking fee applies to all returns and exchanges, calculated on the price you paid for the item. This applies to every return, including sizing or fitment issues.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases.

Please contact us at fivestarparts1@gmail.com if you have questions or concerns about your specific item.

DISCONTINUED and CLOSEOUT products cannot be returned. These items are FINAL SALE ONLY.

Exchanges

Need to make an exchange? Email us at fivestarparts1@gmail.com and we'll issue an RMA number for your return.

The 25% restocking fee is applied to your original order, and we'll let you know if a balance is owed or a refund is due based on the price of your new item. You are still responsible for return shipping costs on your original order.

Refunds

We will notify you once we've received and inspected your return and let you know if the refund was approved or not.

If approved, your refund — minus the 25% restocking fee — will be automatically issued to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we've approved your return, please contact us at fivestarparts1@gmail.com.